{"id":1051,"date":"2024-05-20T22:14:46","date_gmt":"2024-05-20T22:14:46","guid":{"rendered":"https:\/\/cmcdeploytwo.co.nz\/directsafety\/?page_id=1051"},"modified":"2024-05-20T22:34:50","modified_gmt":"2024-05-20T22:34:50","slug":"support-ticket","status":"publish","type":"page","link":"https:\/\/cmcdeploytwo.co.nz\/directsafety\/index.php\/support-ticket\/","title":{"rendered":"Support Ticket"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; remove_bottom_col_margin=&#8221;true&#8221; css=&#8221;.vc_custom_1713403673437{margin-bottom: 0px !important;}&#8221;][vc_column]\n\t\t\t<!-- START Support REVOLUTION SLIDER 6.6.20 --><p class=\"rs-p-wp-fix\"><\/p>\n\t\t\t<rs-module-wrap id=\"rev_slider_27_1_wrapper\" data-source=\"gallery\" style=\"visibility:hidden;background:transparent;padding:0;margin:0px auto;margin-top:0;margin-bottom:0;\">\n\t\t\t\t<rs-module id=\"rev_slider_27_1\" style=\"\" data-version=\"6.6.20\">\n\t\t\t\t\t<rs-slides style=\"overflow: hidden; position: absolute;\">\n\t\t\t\t\t\t<rs-slide style=\"position: absolute;\" data-key=\"rs-93\" data-title=\"Guardian SOS Pendant\" data-link=\"\/\/cmcdeploytwo.co.nz\/directsafety\/index.php\/contact\/\" data-tag=\"l\" data-target=\"_self\" data-seoz=\"front\" data-in=\"o:0;\" data-out=\"a:false;\">\n\t\t\t\t\t\t\t<img src=\"\/\/cmcdeploytwo.co.nz\/directsafety\/wp-content\/plugins\/revslider\/public\/assets\/assets\/dummy.png\" alt=\"\" title=\"Suppport Ticket\" width=\"2560\" height=\"731\" class=\"rev-slidebg tp-rs-img rs-lazyload\" data-lazyload=\"\/\/cmcdeploytwo.co.nz\/directsafety\/wp-content\/uploads\/2024\/05\/Suppport-Ticket-scaled.webp\" data-no-retina>\n<!--\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-27-slide-93-layer-0\" \n\t\t\t\t\t\t\t\tdata-type=\"image\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:l,l,c,c;xo:50px,50px,0,0;y:t,t,m,m;yo:50px,50px,0,0;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;s:20,20,6,4;l:0,0,9,6;\"\n\t\t\t\t\t\t\t\tdata-dim=\"w:300px,300px,779px,480px;h:408px,408px,1059px,653px;\"\n\t\t\t\t\t\t\t\tdata-vbility=\"f,f,t,t\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:5;\"\n\t\t\t\t\t\t\t><img src=\"\/\/cmcdeploytwo.co.nz\/directsafety\/wp-content\/plugins\/revslider\/public\/assets\/assets\/dummy.png\" alt=\"\" class=\"tp-rs-img rs-lazyload\" width=\"1090\" height=\"1482\" data-lazyload=\"\/\/cmcdeploytwo.co.nz\/directsafety\/wp-content\/uploads\/2024\/05\/Support-Ticket-Mobile.webp\" data-no-retina> \n\t\t\t\t\t\t\t<\/rs-layer><!--\n-->\t\t\t\t\t\t<\/rs-slide>\n\t\t\t\t\t<\/rs-slides>\n\t\t\t\t<\/rs-module>\n\t\t\t\t<script>\n\t\t\t\t\tsetREVStartSize({c: 'rev_slider_27_1',rl:[1240,1240,778,480],el:[589,589,1058,653],gw:[2070,2070,778,480],gh:[589,589,1058,653],type:'standard',justify:'',layout:'fullwidth',mh:\"0\"});if (window.RS_MODULES!==undefined && window.RS_MODULES.modules!==undefined && window.RS_MODULES.modules[\"revslider271\"]!==undefined) {window.RS_MODULES.modules[\"revslider271\"].once = false;window.revapi27 = undefined;if (window.RS_MODULES.checkMinimal!==undefined) window.RS_MODULES.checkMinimal()}\n\t\t\t\t<\/script>\n\t\t\t<\/rs-module-wrap>\n\t\t\t<!-- END REVOLUTION SLIDER -->\n[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; remove_bottom_col_margin=&#8221;true&#8221; css=&#8221;.vc_custom_1716243247339{padding-top: 40px !important;background-color: #e9e9e9 !important;}&#8221;][vc_column][vc_column_text text_align=&#8221;center&#8221;]\n<h1>DIRECT SAFETY SUPPORT<\/h1>\n<h3>How can we help you today?<\/h3>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; remove_bottom_col_margin=&#8221;true&#8221; css=&#8221;.vc_custom_1716244487563{padding-top: 20px !important;padding-bottom: 40px !important;background-color: #e9e9e9 !important;}&#8221;][vc_column]<div class=\"wpforms-container wpforms-container-full wpforms-render-modern\" id=\"wpforms-1047\"><form id=\"wpforms-form-1047\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"1047\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/directsafety\/index.php\/wp-json\/wp\/v2\/pages\/1051\" data-token=\"2fd82136320cecf72c283b2a4f047638\" data-token-time=\"1777653092\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div class=\"wpforms-hidden\" id=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/div><div class=\"wpforms-field-container\"><div id=\"wpforms-1047-field_1-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"1\"><label class=\"wpforms-field-label\" for=\"wpforms-1047-field_1\">Company Name <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-1047-field_1\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][1]\" aria-errormessage=\"wpforms-1047-field_1-error\" required><\/div><div id=\"wpforms-1047-field_3-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"3\"><label class=\"wpforms-field-label\" for=\"wpforms-1047-field_3\">Name <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-1047-field_3\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][3]\" aria-errormessage=\"wpforms-1047-field_3-error\" required><\/div><div id=\"wpforms-1047-field_7-container\" class=\"wpforms-field wpforms-field-layout\" data-field-id=\"7\"><div class=\"wpforms-field-layout-columns wpforms-field-layout-preset-50-50\"><div class=\"wpforms-layout-column wpforms-layout-column-50\" ><div id=\"wpforms-1047-field_4-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"4\"><label class=\"wpforms-field-label\" for=\"wpforms-1047-field_4\">Email <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"email\" id=\"wpforms-1047-field_4\" class=\"wpforms-field-small wpforms-field-required\" name=\"wpforms[fields][4]\" spellcheck=\"false\" aria-errormessage=\"wpforms-1047-field_4-error\" required><\/div><\/div><div class=\"wpforms-layout-column wpforms-layout-column-50\" ><div id=\"wpforms-1047-field_5-container\" class=\"wpforms-field wpforms-field-phone\" data-field-id=\"5\"><label class=\"wpforms-field-label\" for=\"wpforms-1047-field_5\">Phone <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"tel\" id=\"wpforms-1047-field_5\" class=\"wpforms-field-small wpforms-field-required wpforms-smart-phone-field\" data-rule-smart-phone-field=\"true\" name=\"wpforms[fields][5]\" aria-label=\"Phone\" aria-errormessage=\"wpforms-1047-field_5-error\" required><\/div><\/div><\/div><\/div><div id=\"wpforms-1047-field_6-container\" class=\"wpforms-field wpforms-field-address\" data-field-id=\"6\"><fieldset><legend class=\"wpforms-field-label\">Contact Delivery Address <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><div class=\"wpforms-field-row wpforms-field-large\"><div ><input type=\"text\" id=\"wpforms-1047-field_6\" class=\"wpforms-field-address-address1 wpforms-field-required\" name=\"wpforms[fields][6][address1]\" aria-errormessage=\"wpforms-1047-field_6-error\" required><label for=\"wpforms-1047-field_6\" class=\"wpforms-field-sublabel after\">Address Line 1<\/label><\/div><\/div><div class=\"wpforms-field-row wpforms-field-large\"><div ><input type=\"text\" id=\"wpforms-1047-field_6-address2\" class=\"wpforms-field-address-address2\" name=\"wpforms[fields][6][address2]\" aria-errormessage=\"wpforms-1047-field_6-address2-error\" ><label for=\"wpforms-1047-field_6-address2\" class=\"wpforms-field-sublabel after\">Address Line 2<\/label><\/div><\/div><div class=\"wpforms-field-row wpforms-field-large\"><div class=\"wpforms-field-row-block wpforms-one-half wpforms-first\"><input type=\"text\" id=\"wpforms-1047-field_6-city\" class=\"wpforms-field-address-city wpforms-field-required\" name=\"wpforms[fields][6][city]\" aria-errormessage=\"wpforms-1047-field_6-city-error\" required><label for=\"wpforms-1047-field_6-city\" class=\"wpforms-field-sublabel after\">City<\/label><\/div><div class=\"wpforms-field-row-block wpforms-one-half\"><input type=\"text\" id=\"wpforms-1047-field_6-state\" class=\"wpforms-field-address-state wpforms-field-required\" name=\"wpforms[fields][6][state]\" aria-errormessage=\"wpforms-1047-field_6-state-error\" required><label for=\"wpforms-1047-field_6-state\" class=\"wpforms-field-sublabel after\">State \/ Province \/ Region<\/label><\/div><\/div><div class=\"wpforms-field-row wpforms-field-large\"><div class=\"wpforms-field-row-block wpforms-one-half wpforms-first\"><input type=\"text\" id=\"wpforms-1047-field_6-postal\" class=\"wpforms-field-address-postal wpforms-field-required\" name=\"wpforms[fields][6][postal]\" aria-errormessage=\"wpforms-1047-field_6-postal-error\" required><label for=\"wpforms-1047-field_6-postal\" class=\"wpforms-field-sublabel after\">Postal Code<\/label><\/div><\/div><\/fieldset><\/div><div id=\"wpforms-1047-field_8-container\" class=\"wpforms-field wpforms-field-select wpforms-conditional-trigger wpforms-field-select-style-modern\" data-field-id=\"8\"><label class=\"wpforms-field-label\" for=\"wpforms-1047-field_8\">How can we help <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><select id=\"wpforms-1047-field_8\" class=\"wpforms-field-large wpforms-field-required choicesjs-select\" data-size-class=\"wpforms-field-row wpforms-field-large\" data-search-enabled=\"\" name=\"wpforms[fields][8]\" required=\"required\"><option value=\"\" class=\"placeholder\" disabled  selected='selected'>Device not charging<\/option><option value=\"Device not charging\" >Device not charging<\/option><option value=\"Device not connecting (Flashing green light)\" >Device not connecting (Flashing green light)<\/option><option value=\"Device not configured correctly\" >Device not configured correctly<\/option><option value=\"Device Broken\/Damaged\" >Device Broken\/Damaged<\/option><option value=\"Device not powering on\" >Device not powering on<\/option><option value=\"Other\" >Other<\/option><\/select><\/div><div id=\"wpforms-1047-field_9-container\" class=\"wpforms-field wpforms-field-text wpforms-conditional-field wpforms-conditional-show\" data-field-id=\"9\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-1047-field_9\">Other.. let us know the issue<\/label><input type=\"text\" id=\"wpforms-1047-field_9\" class=\"wpforms-field-large\" name=\"wpforms[fields][9]\" aria-errormessage=\"wpforms-1047-field_9-error\" ><\/div><div id=\"wpforms-1047-field_11-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"11\"><label class=\"wpforms-field-label\" for=\"wpforms-1047-field_11\">Device ID<\/label><input type=\"text\" id=\"wpforms-1047-field_11\" class=\"wpforms-field-medium\" name=\"wpforms[fields][11]\" aria-errormessage=\"wpforms-1047-field_11-error\" ><\/div><div id=\"wpforms-1047-field_12-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"12\"><label class=\"wpforms-field-label\" for=\"wpforms-1047-field_12\">Description <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><textarea id=\"wpforms-1047-field_12\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][12]\" aria-errormessage=\"wpforms-1047-field_12-error\" required><\/textarea><\/div><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"1047\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/cmcdeploytwo.co.nz\/directsafety\/index.php\/wp-json\/wp\/v2\/pages\/1051\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-1047\" class=\"wpforms-submit\" data-alt-text=\"Sending...\" data-submit-text=\"Submit\" aria-live=\"assertive\" value=\"wpforms-submit\">Submit<\/button><img src=\"https:\/\/cmcdeploytwo.co.nz\/directsafety\/wp-content\/plugins\/wpforms\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Loading\"><\/div><\/form><\/div>  <!-- .wpforms-container -->[\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; remove_bottom_col_margin=&#8221;true&#8221; css=&#8221;.vc_custom_1713403673437{margin-bottom: 0px !important;}&#8221;][vc_column][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; remove_bottom_col_margin=&#8221;true&#8221; css=&#8221;.vc_custom_1716243247339{padding-top: 40px !important;background-color: #e9e9e9 !important;}&#8221;][vc_column][vc_column_text text_align=&#8221;center&#8221;] DIRECT SAFETY SUPPORT How can we help you today? [\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; remove_bottom_col_margin=&#8221;true&#8221; css=&#8221;.vc_custom_1716244487563{padding-top: 20px !important;padding-bottom: 40px !important;background-color: #e9e9e9 !important;}&#8221;][vc_column][\/vc_column][\/vc_row]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1051","page","type-page","status-publish","hentry","entry","no-media"],"_links":{"self":[{"href":"https:\/\/cmcdeploytwo.co.nz\/directsafety\/index.php\/wp-json\/wp\/v2\/pages\/1051"}],"collection":[{"href":"https:\/\/cmcdeploytwo.co.nz\/directsafety\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cmcdeploytwo.co.nz\/directsafety\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cmcdeploytwo.co.nz\/directsafety\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cmcdeploytwo.co.nz\/directsafety\/index.php\/wp-json\/wp\/v2\/comments?post=1051"}],"version-history":[{"count":8,"href":"https:\/\/cmcdeploytwo.co.nz\/directsafety\/index.php\/wp-json\/wp\/v2\/pages\/1051\/revisions"}],"predecessor-version":[{"id":1065,"href":"https:\/\/cmcdeploytwo.co.nz\/directsafety\/index.php\/wp-json\/wp\/v2\/pages\/1051\/revisions\/1065"}],"wp:attachment":[{"href":"https:\/\/cmcdeploytwo.co.nz\/directsafety\/index.php\/wp-json\/wp\/v2\/media?parent=1051"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}